For pubs, cafes, hotels, shops and more
Guest WiFi marketing that brings customers back
Give guests free WiFi through a quick sign-in page branded for your venue. Wayv turns each connection into a contact you can welcome back with emails, texts and offers.
- Works alongside your existing WiFi
- Consent built into every sign-in
- Your guest list, yours to keep
What you get
Everything you need to turn WiFi into repeat visits
Sign-in, marketing and reviews work together in one dashboard, so the free WiFi you already offer starts earning its keep.
Capture customer data
Guests sign in with a social account or a short form. You choose the details to ask for, and everyone who opts in joins a marketing list that belongs to you.
Market automatically
Set up welcome, birthday and win-back messages once, and Wayv sends each one at the right moment, by email or text, to guests who opted in.
Ask for reviews
Wayv can email guests after their visit asking them to review you on Google or Tripadvisor, and gathers the feedback in one dashboard so you can respond.
Works with your WiFi
Connect popular business WiFi such as UniFi, Meraki and Omada, or add a separate guest network beside a standard router. Regulars reconnect automatically.
Connects with WiFi equipment from
- UniFi
- Meraki
- Omada
- Aruba
- MikroTik
- Ruckus
- Cambium
How it works
From free WiFi to repeat visits in four steps
Guests get online with a quick sign-in. You get a growing list of customers and simple tools to bring them back.
Connect
Guests join your free WiFi
Sign up
A quick social or email sign-up with consent
Market
Send targeted emails, texts and offers
Grow back
Bring guests back again and again
Customer insights
Know your customers
Most venues know their regulars by sight but not by name. Wayv changes that quietly in the background. Every sign-in builds a guest profile with their visit count, when they were last in and how they respond to your messages, plus details such as age or birthday when you choose to ask for them.
Guests are sorted into new, loyal and lapsed for you, so you can spot who is becoming a regular and who has drifted away. Build your own segments, tag guests and export your list whenever you like. It is your data.
- New, loyal and lapsed guests sorted automatically
- A profile and visit history for every guest
- Export your list or sync it to your email tools
Automated campaigns
Marketing that runs itself
Good marketing lands at the right moment, and nobody has time to watch the calendar for every guest. With Wayv you set a campaign up once and it sends itself whenever a guest qualifies.
Welcome first-time visitors soon after they come in. Send a birthday treat in time for the celebration. Thank your regulars, and give guests who have gone quiet a reason to come back. Messages go by email or text, and only ever to guests who opted in. For one-off news and offers, the drag-and-drop builder makes a polished email quick to put together.
- Welcome, birthday, loyalty and win-back campaigns
- Email and text, sent only to guests who opted in
- A drag-and-drop builder with reusable templates
Reviews and feedback
More reviews, and feedback you can act on
Most guests never think to leave a review, and by the next morning the moment has passed. Wayv can follow up with a short, friendly email asking how it went, with a link to review you on Google, Tripadvisor or Facebook.
Reviews from your connected sites sit together in one dashboard, filtered by rating, so you can thank people and reply to anyone who had a problem while it still matters. Review tools depend on your package, so ask us what is included for your venue.
- A friendly review request after the visit
- Reply quickly to anyone who had a problem
- Google, Tripadvisor and Facebook reviews in one place
Sectors
Built for venues like yours
A pub's quiz night, a cafe's morning regulars, a hotel's next stay. Wayv fits around the way your trade already works.
Restaurants
Connect diners without a password, then bring them back with offers they will actually want.
Guest WiFi for restaurants
Pubs
Capture your regulars at sign-in and give them a reason to come back.
Guest WiFi for pubs
Cafes
Recognise regulars, manage laptop loungers and bring lapsed customers back.
Guest WiFi for cafes
Hotels
Welcome guests from arrival, promote the restaurant and spa, and win repeat stays.
Guest WiFi for hotels
Shops
Know your shoppers beyond the till and bring them back with offers they act on.
Guest WiFi for shops
Gyms
Spot members who are drifting, welcome new faces and promote classes and events.
Guest WiFi for gymsFAQ
Questions venues ask us
The short answers to what we hear most. There is plenty more detail on our FAQ page.
What is guest WiFi marketing?
Guest WiFi marketing means offering free WiFi through a branded sign-in page that asks for a few details, such as an email address, with the guest's permission. Those details build a list of real customers you can welcome back with emails, texts and offers, and they show you who visits and how often.
Is Wayv GDPR friendly?
Wayv is designed around consent. Guests see your WiFi terms and privacy policy, signing up for marketing is a separate choice they can skip, and the platform records what each guest agreed to and when. Marketing only goes to guests who opted in. How you use the data is still your responsibility, so we will talk you through the set-up.
Do I need new WiFi equipment?
Often not. Wayv connects with UniFi, Meraki and Omada through your existing controller, and there are set-up guides for Aruba, MikroTik, Ruckus and Cambium. If your venue only has a standard router, a small access point can plug into it to add a separate guest network. Tell us what you have and we will recommend the simplest route.
Will guests have to log in every time?
No. Wayv remembers a guest's device after their first sign-in, so on later visits they connect automatically, with no password to ask for and no form to fill in again. Each return visit is still counted on their profile.
Talk to us about guest WiFi for your venue
Every venue is different, so we'll put together a package that fits yours. Tell us a little about your business and we'll be in touch.