This website is run by Web Optic Limited (8593303) T/A Wayv, a company registered in England. This policy explains what personal information we collect through getwayv.com and how we use it. If you have any questions, email us at [email protected].
1. What we collect
When you send us an enquiry through our contact form, we collect your name, business name, email address, phone number (if you give it) and your message, along with the date and time and your IP address.
When you visit the site, our web server records standard technical information such as your IP address, browser type and the pages you visit. We use this only to keep the site secure and working properly.
2. How we use it
We use your enquiry details to reply to you and to talk to you about our services. Our lawful basis is our legitimate interest in responding to people who contact us. We will not add you to a mailing list unless you ask us to.
3. Who we share it with
We do not sell or rent your personal information. Your enquiry is stored on our web hosting server and delivered to our email, which is provided by Google Workspace. Our website is delivered through Cloudflare, which protects it from attacks and helps it load quickly, so your requests and IP address pass through Cloudflare's network. Our pages also load fonts from Google Fonts, which means your browser connects to Google's servers. These providers process data on our behalf. We may also disclose information if the law requires it.
4. How long we keep it
We keep enquiries for up to two years after our last contact with you. If you become a customer, we keep the details we need to manage your account for as long as you are a customer. Server logs are kept for a limited period and then deleted.
5. Cookies
This website does not set any cookies and does not use tracking or analytics.
6. Your rights
You can ask for a copy of the personal information we hold about you, and ask us to correct or delete it. To make a request, email [email protected]. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
8. Contacting us
Email [email protected] or call 01543 225915.